One-off reversal related to regulatory costs positively impacted company profitability and EBITDA and net profit after royalty increased by 18.2% and 40.5% respectively in Q1 2018
63% of Saudi women members have indicated completing Bachelor’s Degrees, exceeding other developed countries, such as the United States which comes at 57%. On the other hand, over 17% have completed a Master’s Degree.
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Afiniti Enterprise Behavioral Pairing will help improve enterprise customer experience and contact centre performance
Upon joining, the new Champions will be trained on the necessary communications skills to handle clients on social media and chat. The new direction in its customer care is part of Ooredoo’s efforts to transform Oman’s digital landscape.
Virgin Mobile promises to deliver SIMs straight to users’ location, as fast as ordering lunch or booking a taxi – saving time, money and energy.
IoT is rapidly expanding the attack surface of the digital enterprise and exposing it to enhanced risk levels not seen before. Deception technologies, artificial intelligence, Robo-hunters, are solutions for tomorrow's enterprise, Mechelle Buys Du Plessis, MD – UAE, Dimension Data.
As the technology industry’s elite struggle to agree on the potential impact of AI and a raft of people queuing up to advise on the potential disruption it will cause, this article by John Curtis-Oliver, Partner at Boyden studies the potential impact on the executive hiring and the executive search industry.
Hard to predict what will ‘turn around the fate’ of telecom operators, but there is potential for those who can play the role of enabling platform for new digital services and players, as well as for new features and capabilities across traditional industries, says Luis Cirne, partner, communications, media and technology (CMT) practice at Oliver Wyman