Bahraini WiMAX operator, Menatelecom, has hired Tech Mahindra and Huawei Technologies to implement and manage customer and operations support systems.
The managed services contracts, which are for 2012 and 2013, will help Menatelecom improve the quality of service that it delivers from its WiMAX 16e network.
The contracts will improve Menatelecom’s billing and customer relationship management systems, and will include significant upgrades to its current OSS and BSS.
Abdulhakeem Al Khayyat, chairman of Menatelecom, said: “The new partnership with Tech Mahindra and Huawei Technologies will further serve to ensure that our customers continue to receive the best support possible and the most reliable broadband internet service.”
Menatelecom launched WiMAX-based voice and data services in Bahrain in 2008.