Bahrain’s TRA plans to improve the way operators inform their customers of roaming data charges.
The TRA has started a consultation process and is inviting consumers to respond to its proposals, which it claims will “empower consumers to make informed choices when it comes to using data roaming”.
TRA hopes to introduce regulation to ensure that operators inform consumers of the maximum tariff for sending and receiving data while roaming.
“The international data roaming service is increasingly used by consumers with little or no information about the charges to be paid for the service,” said Ms. Ghada Ebrahim Al-Qassab, director of consumer affairs and media, TRA.
“The amendments to the regulation we are proposing aim to improve the transparency of the charges paid while roaming for data as well as voice and short messages services.”