Cisco and Etisalat have signed an MoU to map all strategic mutual objectives and a global frame agreement to cover all Etisalat’s 18 footprint countries.
The agreement states that Etisalat and Cisco intend to work together and are looking at a mutually beneficial business relationship for Etisalat businesses including wireline, mobile, managed services and data centre technology. It also aims to improve Etisalat’s customer experience and satisfaction, along with the number of managed services it offers. This will contribute towards increasing Etisalat’s market opportunity in the SME segment.
Cisco will collaborate with Etisalat to build a comprehensive framework for cloud services based on the countries that the telco is present in. The networking giant also agreed to help Etisalat with products and services to build its next generation IP network and help acquire Cisco equipment and services from Cisco Capital, the financing arm of Cisco that provides flexible financing to operators across the region.
The signing was held at the Etisalat HQ in Abu Dhabi and was attended by H.E. Ahmad, Abdul, Julfar, Etisalat Group CEO, and Duncan Mitchell, Senior VP, Cisco emerging markets. Also present were Wayne Hull, director and GM, Cisco UAE and Mohammed Tantawi, regional manager, Cisco UAE.