Telecom operators in sub-Saharan Africa have a “window of opportunity” with both larger enterprises and infrastructure projects because most global IT players have a limited presence in most markets, according to a new report from Pyramid Research.
“The big global IT players have only recently started to enter the sub-Saharan region, and in many countries their presence is governed by a distant regional headquarter or an indirect distribution relationship,” said Kerem Arsal, senior analyst at Pyramid Research.
“This leaves telecom operators with a relatively clean slate to work with. However, in order to meet the demands of large corporations, telecom operators will need to diversify by adding a depth of expertise in multiple fields.
“Most IT efforts are likely to fail in the spontaneous and ever-changing operations of SMEs in sub-Sahara, unless they are guided about the benefits of more organised information systems and at least some structured processes,” he aded.