Etisalat launches Rollover minutes

Rollover minutes allow unused minutes in bundled plans to be added to the next month
Rollover minutes allows unused minutes from one month to be added to the next month's quota.
Rollover minutes allows unused minutes from one month to be added to the next month's quota.


Etisalat UAE has launched Rollover minutes, a new offering that allows postpaid customers to keep their unused monthly minutes, allocated from bundled plans, for the following month.

All existing customers subscribed to MyPlan, iPhone plan or any smartphone plan are automatically eligible for this new feature at no extra cost. eg. A MyPlan Ultra bundle allocates a monthly call minute allowance of 500 local minutes. If a user only uses 400 minutes, then the 100 remaining minutes are carried forward to the next month, resulting in a total of 600 minutes.

Matthew Willsher, chief marketing officer at Etisalat, said: “At Etisalat, we understand that our customers’ mobile usage is not constant and can vary from month to month. Therefore, we have adapted our postpaid bundles to suit our customers’ changing patterns. The new rollover feature is a compelling value-add that brings a lot of flexibility to the bundled plans. Customers can easily check and keep track of their used and rolled over minutes. ”

Willsher also highlighted: “Summer is a peak time for travelling abroad in the UAE. We have planned the launch at this time so that our postpaid customers do not lose their unused bundled minutes while they holiday abroad. Upon return, they will be able to conveniently utilize the balance of local and international minutes from the previous month. We are certain that customers will highly value this feature and will be thrilled to see their first rolled over minutes in their July bills.”

Any upgrades or downgrades of postpaid packages will also retain the balance of rolled over minutes. At the end of the month, Etisalat’s customers will receive a message with the total number of rolled over minutes for the next month. These are also clearly detailed in the customer’s bill. Moreover if a customer would like to check their rolled over minutes, all they have to do is dial *170# and follow instructions.

REGISTER NOW | Webinar Event | Security you can bank on – Safeguarding the Middle East’s financial sector

Presented in partnership with security and network specialist Cybereason, the second in the three part webinar series will bring together a panel of experts to discuss how banks and financial institutions are evolving their service offering while simultaneously staying one step ahead of the cyber criminals who seek to bring their operations crashing to the ground.

Editor's Choice

Emerson expands analytics platform for industrial enterprise-level wireless infrastructure management
Plantweb Insight platform adds two new Pervasive Sensing applications that manage wireless networks more efficiently with a singular interface to the enterprise
Digitalisation seen as a competitive advantage by Middle East private businesses
Nearly 80 per cent of private business leaders acknowledge that digitalisation can impact business sustainability
Etisalat introduces Multi-Access Edge Computing architecture delivering best-in-class video streaming performance for 5G networks
MEC architecture achieves performance gains of as much as 90% in video streaming, validating how ultra-low-latency applications will be delivered over 4G and 5G networks

Most popular

Don't Miss a Story