Vodacom launches hosted PBX service

Service will eliminate the need for business customers to have their own PBX
Vodacom has launched a cloud-based PBX service for its enterprise customers.
Vodacom has launched a cloud-based PBX service for its enterprise customers.

Share

South African operator, Vodacom, has launched a hosted IP PBX (private branch exchange) platform, eliminating the need for its business customers to have a PBX on their premises.

The new cloud solution was launched by Vodacom Business Services, the enterprise arm of Vodacom Group.

Hosted in the Vodacom Data Centre, the IP PBX solution has all the features of a traditional PBX, which allows users within a company to exchange internal calls while sharing the external lines through a switchboard.

The infrastructure has the added benefit of being highly secure and easily scalable to growing business needs. The technology used in the solution also means that Vodacom Business Services can service multiple customers and sites as part of the same virtual PBX, allowing it to improve efficiency and lower costs.

"The benefits for enterprises of all sizes are quickly realised," said Gary Hart, Vodacom Business Services' executive head of network services and unified communications.

"One of the primary benefits is the cost savings in licences and VoIP calls. Having no PBX on site is a distinct advantage as support is all done by Vodacom's expert support staff. Should a handset fail, it is quickly replaced at zero cost to the user, and users can be added, renamed or reduced as required. Our online Customer Portal allows access by your authorised staff 24/7 and features may be added or reduced depending on our customers' needs."

The solution is offered on an OPEX based service with Vodacom Business Services supplying the customer with a choice of IP handsets and licences. The services are delivered via a secure and guaranteed IP connection, like fibre, microwave and diginet.

 

REGISTER NOW | Webinar Event | Security you can bank on – Safeguarding the Middle East’s financial sector

Presented in partnership with security and network specialist Cybereason, the second in the three part webinar series will bring together a panel of experts to discuss how banks and financial institutions are evolving their service offering while simultaneously staying one step ahead of the cyber criminals who seek to bring their operations crashing to the ground.

Editor's Choice

Emerson expands analytics platform for industrial enterprise-level wireless infrastructure management
Plantweb Insight platform adds two new Pervasive Sensing applications that manage wireless networks more efficiently with a singular interface to the enterprise
Digitalisation seen as a competitive advantage by Middle East private businesses
Nearly 80 per cent of private business leaders acknowledge that digitalisation can impact business sustainability
Etisalat introduces Multi-Access Edge Computing architecture delivering best-in-class video streaming performance for 5G networks
MEC architecture achieves performance gains of as much as 90% in video streaming, validating how ultra-low-latency applications will be delivered over 4G and 5G networks

Most popular

Don't Miss a Story