Etisalat’s operation in Ivory Coast, Atlantique Telecom, has entered a five year multi-country managed services agreement with Ericsson to manage its entire mobile network.
The contract covers network operations, field maintenance, network optimisation and spare parts management for Atlantique Telecom’s multivendor mobile networks, including access, core and transmission, as well as value added services.
The agreement will enable Atlantique Telecom to focus on offering more innovative and tailored services to its customers.
Nagi Abboud, CEO of Atlantique Telecom, said: “With the competitive landscape in our markets, we need to adapt our operating model to provide a better service to our end users.
"Adopting this business outsourcing model is therefore an important step in our group strategy execution that will be for the benefit of our subscribers, who remain our top priority, and this will, as well, open new growth opportunities to our employees.”
Lars Lindén, head of Ericsson in region sub-Saharan Africa, added that managed services is a proven business model to support growing operators in competitive markets. “Our work together will support Atlantique Telecom in defining a new generation of operators in Africa,” he said.
Ericsson deployed Etisalat's 3G network earlier in the year.
(Pictured: Nagi Abboud, CEO, Atlantique Telecom; Lars Linden, president Ericsson Sub-Saharan Africa; Ahmad Julfar, CEO, Etisalat Group; Eissa Al Suwaidi, chairman, Etisalat Group; Essa Al Haddad, chief regional officer Africa, Etisalat Group.)