Saudi Telecom Company (STC) has renewed its managed services contract with Nokia Solutions and Networks to further improve operational efficiency, network performance and the quality of services.
Through the renewed contract, NSN continues to provide its comprehensive managed services including network planning and optimization, network and service operations as well as care services including hardware and software services for STC’s Al Jawal Network.
The contract covers GSM, 3G and LTE network of STC within NSN’s footprint.
STC has been in partnership with NSN for over a decade, and this contract renewal will provide sustainable improvement in STC customers’ experience.
“With our expertise in operating multi-technology network for many leading operators around the globe and our global best practices in network operations, we deliver high quality network performance to STC,” said Hani Dib, head of STC customer team at NSN Saudi Arabia. “Our managed services helps boost end-to-end network and service performance, and hence allows STC to focus its resources on core business activities.”