UAE TRA to evaluate e-government and m-government

Government services will be measured to register their performance
E-government, UAE, UAE TRA du Etisalat

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The Telecommunications Regulatory Authority (TRA) has launched the ‘e-government and m-government Readiness Index’, in collaboration with the United Arab Emirates Prime Minister's Office at the Ministry of Cabinet Affairs.

The launch represents the next phase in the national project to meet the e-government and m-government targets issued by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, the TRA said.

H.E. Hamad Obaid Al Mansoori, director general of the UAE m-government Initiative said: “The launch of the Readiness Index is a reflection of the project’s commitment to excellence, safeguarding quality right throughout the transformation process and ultimately, ensuring the best possible service experience for the end user.”

The index will measure the performance indicators for each government service over a full year using the latest tracking technology. The findings of the review will be presented to the audience gathered at The Government Summit taking place in May 2015.

The launch took place during a bespoke workshop recently held at the TRA headquarters in Dubai. 

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