UAE TRA's chairman: mGov to enhance quality of service

Al Qamzi announced mGov future guidelines
H.E. Mohammed Bin Ahmed Al Qamzi UAE TRA’s chairman.
H.E. Mohammed Bin Ahmed Al Qamzi UAE TRA’s chairman.

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H.E. Mohammed Bin Ahmed Al Qamzi UAE TRA’s chairman announced the smart transformation results for the last two years and he said that the UAE’s mGov continues to harmonise its plans for the next phase in accordance with the directives of the UAE leadership .

In a brainstorm session around the future of smart services lead by H.H. Sheikh Mohammed bin Rashid Al Maktoum, UAE vice president and prime minister and ruler of Dubai, and attended by government officials, Al Qamzi highlighted the World Summit on the Information Society Awards (WSIS) award on the capacity building category, for the mGov Innovation Centre, which was launched by the TRA to be one of the central pillars of the smart transformation in the UAE.

"Every accomplishment achieved towards smart transformation is a leap to go to a higher stage. We have learned from our wise leadership that the greatest achievement is yet to come, so every success for us represents a driving force towards the next step. On the smart transformation trip there is a vision that brings us all together, the 2021 Vision, which put the UAE on its position as one of the best countries in the world," he said.

Al Qamzi added: "It is a matter of pride that the echoes if this wining was among the participants in one of the most global forums WSIS, which contributes to promoting the UAE’s reputation in the field of innovation and creativity, especially in light of the declaration of the wise leadership of making 2015 the year of innovation in the UAE."

H.E. Hamad Obaid Al Mansoori, director general mGov, said: "The inauguration of the Center of Digital Innovation came within the stages of implementing the road map of the mGov during the 2 years period, which represents a central service for the benefit of the federal or local entities, as it provides training and consultancy services in various areas of smart transformation, also features a laboratory for the smart applications, the first of its kind in the region."

"There are four guidelines that lead us through the next phase, and these guidelines represents the wise directives and are summarised in connecting smart services federally and locally, enhance the quality of services, increase usage, and raise satisfaction on mGov services. We have seen during the brainstorming session a flood of perceptions put forward by the government officials on ways to apply those trends on the ground, and we are currently working to develop practical plans in line with that," Al Mansoori added.

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