Batelco has partnered with Four Seasons Hotel Bahrain Bay to provide an integrated telephony and data network solution.
The solution incorporated brands such as Avaya and Cisco; and delivers an internet protocol (IP) telephony solution consisting of handsets with voice mail, call accounting and contact centre capabilities. A customised data network supports the hotel’s IP systems, and provides full WiFi coverage throughout the premises.
The installed network infrastructure supports all Hotel IP systems, including the communication systems and security; building management control for access and environment; and entertainment systems. The installed voice system is integrated with the hotel property management system using centralised cloud-based services for call accounting and voicemail.
Batelco delivered more than 1,700 handsets, including IP handsets for 273 guest rooms, advanced IP handsets for administration areas, and specialist wireless IP handsets for hotel operations. The wireless IP handsets are integrated with a messaging system to provide text-based messages for internal communications; as well as integration for early warning notifications from the fire alarm and building management systems.
The WiFi network coverage addresses all internal areas, which include seven dining outlets, a business centre, ballroom and spa, as well as car parks. Coverage of the external public areas, which comprise al fresco dining areas, five swimming pools and other leisure facilities, utilizes the latest technologies best suited to Bahrain’s climate.
Adel Al-Daylami, enterprise division general manager at Batelco, said: “Batelco has accumulated vast ICT and communications experience and knowledge over the years, and has become a proven experienced business enabler trusted by global business customers. This has differentiated Batelco as a leading provider of state-of-the-art business solutions and support services.
“We are building on this solid platform and moving forward by delivering further innovative products and services to our customers as soon as they are available in the market. Batelco’s ability to deliver ICT solutions for the largest and most critical requirements has gained the company a regional and global reputation, which makes it the first choice for multinational companies setting up operations in the Kingdom of Bahrain,” he added.