Etisalat Misr to fight fraud with IBM real-time analytics

Operator to improve efficiency of its fraud management application
Etisalat Misr to fight fraud with IBM real-time an


Etisalat Misr has chosen IBM FlashSystem, a state-of- the-art storage solution, to protect against fraud.

The operator's fraud management system depends on data received from network switches to detect fraud. However it often took as long as three days to capture and analyse fraud data. To resolve delays in its fraud management system, Etisalat Misr decided to use IBM FlashSystem V840. With the new storage technology in place, Etisalat Misr is expected to improve the efficiency of its fraud management application, reducing the time spent on processing call records by a factor of 15 times and improving the speed of fraud detection by a factor of 37 times.

"We are growing very fast and as a result, we are continuously looking for innovative IT solutions that can help deliver seamless security and end-to-end management of our clients' devices, content and transactions," said Khalid AlKaf, director of operations and infrastructure at Etisalat Misr. "Modernising our storage is key to compete in an interconnected world and supports our growth."

Ahmed Bourham, systems group manager at IBM Egypt, added: "In today's environment, risk and fraud management must be pervasive throughout an organisation's culture and operating model. IBM's flash and software defined storage technologies can help organisations bring together fragmented data from segregated systems and a variety of sources to deliver enhanced insights to mitigate risk and better manage fraud."

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