The Telecommunications Regulatory Authority (TRA) of the Kingdom of Bahrain has held a workshop on Annual QoS Drive Test Audit.
The workshop aims to brief the methodology of the Annual QoS Drive Test Audit which will start from the end of August 2015 for a period of three months.
It was attended by the concerned local operators and consultants from ASCOM Networks Testing, who have been chosen this year to carry out the audit, in addition to TRA’s concerned staff.
The audit will be carried out over a total of 1,000km of the Kingdom’s streets covering mostly populated and newly developed areas, in addition to some vital areas that are often densely populated.
The regulator asked the general public to report any issues of telecommunication services to their service provider and to the TRA to improve the service in the country.
“In line with the guidance of the Supreme Committee for ICT for continuous monitoring to provide the best high-quality telecommunications services and the Authority’s service quality improvement vision and the continuous monitoring of QoS in the Kingdom, the Authority has kicked off this year’s Annual QoS Drive Test Audit by meeting the concerned local operators and the consultants to ensure transparency with the operators,” said Eng. Mohammed Alnoaimi, director of technical and operations at Bahrain TRA.
Alnoaimi said: “In addition to every year’s benchmarking report, which the Authority publishes for the consumers and the industry, a portal will be made available this year to further explain the technical report in a more consumer-friendly manner that may be used by the general public through the Authority’s website. This will allow consumers to identify operators’ service quality in all areas around the Kingdom by referring to the audit information.”