Batelco launches service centre for enterprise customers

New helpline offers one point of contact for business customers.
Batelco, Value Added Services

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Batelco has announced a new Service Centre dedicated solely to business customers.

The centre, housing an enterprise-only helpline, has been created to support enterprise customers with any and all issues. 

Businesses with Batelco services are encouraged to call the new helpline on 81888, where a team of certified experts will address their concerns.

Earlier in the year, Batelco also launched a new and improved e-Services portal for its enterprise customers, with full visibility on their account status and network performance. Additionally, an online chat for Fixed Data Connectivity and ISDN circuits was also launched earlier in the year to assist enterprise customers.

“We always place the customer experience at centre stage,” said Batelco's acting head of the Enterprise Division, Donya Al Ansari.

“The new Service Centre with a dedicated enterprise helpline will offer one effective point of contact for all business customers on any service,” she added.

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