VIVA Bahrain launches unified communications as a cloud service

Customers will be able to buy what they need, without large upfront costs.
Al Wetaid: New offering is first of its kind in MENA region.
Al Wetaid: New offering is first of its kind in MENA region.


VIVA Bahrain has teamed up with Avaya to offer Unified Communications-as-a-Service (UCaaS) to businesses across Bahrain.

VIVA Bahrain will host Avaya’s unified communications, video and contact centre solutions and make them available to enterprises in a cloud services model, enabling organisations to purchase the capacity and services they require, as and when needed, without large upfront costs.

VIVA Bahrain will be offering Unified Communications-as-a-Service (UCaaS), Video as a service (VaaS) and Call Center as a service (CCaaS).

Eng. Ulaiyan Al Wetaid, VIVA CEO said, “Businesses in Bahrain are looking towards adopting ICT in their daily operations to boost their productivity, growth and drive transformation. At VIVA, we recognize how this is an important enabler of innovation that embraces new technology to help new products, services and processes.

"Therefore, through our collaboration with Avaya, VIVA will be introducing first-of-its-kind unified communication solutions in the MENA region and Bahrain. With this, our business customers will be able to experience improved and streamlined access to their data through a consolidated process of IT systems and achieve their business outcomes, through high levels of services delivery.”

Nidal Abou Ltaif, Avaya President, Asia Pacific, Middle East, Africa and  EU, added: “Avaya solutions, hosted by VIVA Bahrain, will give businesses in Bahrain the flexibility and agility they require to benefit from the latest technology trends and prepare for digital transformation. Enterprises will be able to get access to Avaya’s innovative technology solutions at prices that suit their needs, while benefiting from the reliability and expertise that industry leaders such as Avaya and VIVA Bahrain bring to the market place."

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