TRA confident about crisis management by UAE operators

Regulator holds workshop to strengthen awareness on disaster preparedness
Through the workshop, TRA has confirmed the readiness of the telecoms sector to deal with stressful conditions and continue to provide services despite calamities.
Through the workshop, TRA has confirmed the readiness of the telecoms sector to deal with stressful conditions and continue to provide services despite calamities.

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The Telecommunications Regulatory Authority (TRA) has reiterated during an awareness workshop that the sector is capable of proactively responding to crises and emergencies. The workshop aims to raise the readiness of licensed telecoms firms in the country and develop the staff’s skills in responding to crises and disasters.

The workshop is part of the Technology Development Affairs Department’s ongoing campaign in partnership with the National Emergency Crisis and Disasters Management Authority (NECDMA) to ensure telecoms sector are capable of providing services and their staff skilled to face disasters and raise their level of awareness to prepare for such occurrences. The workshop was attended by staff from Etisalat, Du, Thuraya, yahsat and Nedaa as well as TRA employees.

H.E Hamad Obaid Al Mansoori, Director General, TRA said: “The telecoms sector is a vital sector to achieve the country’s sustainable development goals. We would like to ensure the sector continues to uphold its role in providing services with integrity and efficiency in the technical as well as human skills in emergency response situations. We also hope to raise awareness among the community about the proper behavior and safe responses on emergency conditions. This is line with the TRA’s strategic goal to regulate the sector and enforce a framework that stimulates competition and elevate the level of quality of telecoms services in the country.”

Based on NECDMA’s emergency guide, the country’s procedures are compatible with the highest level of responses in recent global experiences of ensuring continued telecommunications services. The country allocates 70 per cent of the telecoms sector resources and work to be available for emergencies and 30 per cent for daily tasks, following global standards.

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