Ooredoo has issued a warning to its customers following reports of scam emails and calls from fraudsters claiming to represent charities supporting aid in Syria and other nations facing humanitarian disasters.
The scam emails may contain links or attachments that will direct customers to phishing or malware-infected websites. According to Ooredoo experts, phishing emails and websites requesting donations for fraudulent charitable organisations commonly appear after natural disasters and humanitarian crises.
To help customers avoid being taken in by these scam messages, Ooredoo has issued a list of easy hints and tips that include not replying to suspicious mails/messages, not clicking on links requesting private information, not sharing secure information over emails etc. and avoiding opening of attachments from unknown senders.
Ooredoo is also continuing to upgrade the range of security features available to customers suffering from scam calls and messages. The Ooredoo App offers a ‘block list’ feature that enables customers to block unwanted calls and SMS by inserting the sender’s number.
Customers can download the latest version of the Ooredoo App for free via the Google or iTunes Store and register to begin a ‘block list’. Customers can add and remove names from the block list 24/7.
Ooredoo has also advised customers to access their smartphone settings to block unwanted numbers.