Zain Saudi Arabia and Huawei Tech Investment Saudi Arabia have signed a five year collaborative arrangement for managed services. The vendor is expected to deliver end-to-end technology operation management to the operator, hence enabling it to improve the voice and data experience it offers to its customers.
Eng. Sultan Abdulaziz AlDeghaither, CTO at Zain Saudi Arabia stressed at the increasing competition to deliver high-quality voice and data services. "By partnering with a global ICT solutions provider like Huawei, Zain Saudi Arabia can ensure that its critical infrastructure and operation management is taken care of while we are creating innovated products to achieve customer’s expectations.”
As a part of the agreement, Huawei will also be working with German IT consulting firm P3 Communications to improve Zain Saudi Arabia’s existing network.
In order to improve the telco's efficiency during the Hajj season, Huawei will further work on delivering the second phase of virtualisation of OSS to enhance disaster recovery communications.
Ramadan Ding, CEO of Huawei Tech Investment Saudi Arabia said: “Huawei will be working closely with other Zain Saudi Arabia vendors to ensure the provision of best-in-class voice and data services to Zain Saudi Arabia’s consumer and corporate customers.”