Etisalat mobile phone customers are being flooded with calls from bogus telecom employees claiming they have won big cash prizes, The National reports. This is a matter of serious concern, considering the fact that this is not the first time such incidences have come to limelight. Since several years, mobile subscribers in several countries of the region have been getting duped of their money to such scams.
The latest scam urges customers to make transactions that could reveal their bank details. Frauds have even turned to WhatsApp to follow up, win people’s trust and encourage Etisalat customers to reveal sensitive details that could be used to defraud them.
The report further mentions a Simcard swap fraud that has been flagged up by cyber-security experts in recent months, with fraudsters gaining access to personal information by stealing a person’s identity. Etisalat has also warned of a scam where subscribers receive emails seeking to steal their account details. Although du customers have not reported been targeted so far, caution is advised.
Two things are clear- the scammers are definitely not scared to repeat the felony- implying there's a need to ramp up the hunt and punish the culprits. Another pressing issue is the lack of adequate awareness on the part of the mobile subscribers, necessitating an urgency to focus more on user education and training initiatives through several media. When the users are vigilant, and carry digital transactions with caution, such scams can be avoided.