Court orders Algerie Telecom to reinstate low-cost fixed LTE package

The telco pulled a low offer for 4G LTE wireless broadband with no warning, tripling the minimum top-up
Algeria will soon benefit from 3G services.
Algeria will soon benefit from 3G services.

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Algerie Telecom (AT) has lost a court case brought by consumer protection association APOCE regarding the telco’s scrapping of a low-cost offer for fixed modem 4G LTE wireless broadband users, Agence Ecofin reports.

In June 2017 APOCE launched a legal appeal following tariff changes made by AT, seeking the reinstatement of its budget offer – aimed at users in rural and remote areas – with retroactive effect. The package originally provided ‘unlimited’ monthly internet for users purchasing a recharge/top-up of at least $8.40, but AT ‘without warning’ altered the conditions so as only recharges of $30 upwards qualified for the unlimited service. Following a year of legal proceedings, the Dar El Beida Court in Algiers this week ordered AT to return to the original package terms, and to ‘respect its commitments regarding the quality of its services’.

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