Virgin Mobile UAE partners with Careem

Popular taxi-hailing app to help Virgin in SIM delivery and home activation
Careem Captain delivers a Virgin SIM
Careem Captain delivers a Virgin SIM


Virgin Mobile UAE brand has partnered with Careem, in an effort to provide SIM delivery and home activation to its customers in under thirty minutes, currently the fastest delivery promise on leading food apps across the UAE.

Careem’s precise location analytics and expansive presence in key areas allows Virgin Mobile and Careem to provide an integrated service to ensure rapid and efficient delivery across the UAE.

Karim Benkirane, MD of Virgin Mobile UAE, thinks that there is still room for improvement.“In today’s on-demand society, we are constantly looking for ways to improve our service, and we will continue to streamline our delivery service with Careem with the goal to eventually be able to deliver a SIM card faster than getting a pizza delivered. Careem have proven to be a strong partner, capable of providing excellent logistical support, driver distribution and technical integration, allowing us to fulfil our promise of delivery with one hour.” he said.

“As another key disruptor in the UAE market, with a record of exceptional customer service and innovative solutions, Careem was the obvious choice for Virgin Mobile when looking for delivery partners, and they share our ambition to offer the fastest delivery service in the UAE,” he continued.

The subscription-based model of VMUAE means that there is no need for a contract, giving customers the flexibility to decide how they want to communicate with family and friends without being constrained by specific time bound terms and conditions.

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