Business

Why data analysis is the layer cake of customer experience
In a competitive marketplace, telcos are at the forefront of a revolution – using customer data as a way to delight those very same customers with a great experience. Shukri Dabaghi, VP for the Middle East and Eastern Europe at SAS, discusses how telcos can not only build their data ‘cake’, but eat it, too.
Zain gears up for drone shields
New agreement with DroneShield for counter-drone security solutions.
GCC smartphone demand up
IDC says shipments of smartphones to the countries of the Gulf are up for first time in more than 18 months.
From the mag: ProLabs' Zoë Binder on baking an innovative tech career
Zoë Binder, coding manager at ProLabs, chats about women in telecoms, her job, background as a baker, innovation, and more.
Revealed: The plan to bring free WiFi to every taxi in Dubai
Nearly 11,000 taxis in Dubai will be fitted with WiFi under deal signed by du and the Roads and Transport Authority.
Is Virgin Mobile Middle East about to be sold?
Company representatives are declining to comment about reports the company is assessing options.