Batelco and Avaya Bring Cloud Solutions for Bahrain’s Growing Small and Medium Businesses

Major regional telecoms operator to offer Avaya Contact Center and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy
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Avaya Holdings Corp.announced that Batelco, has signed an agreement with Avaya whereby Batelco will offer Avaya’s market-leading portfolio of Contact Center (CC) and Unified Communications (UC) solutions deployed in the cloud on an as-a-service basis through its Bahrain data center.

The agreement was signed during GITEX Technology Week 2019, where both companies are demonstrating the latest innovations for the communications industry.

The move comes in line with the increasing customer demand for cloud deployment of Avaya’s communications solutions. Batelco will offer public and private cloud-based deployments of Avaya’s cloud solutions to customers and channel partners in Bahrain, by hosting the Avaya IP Office PoweredBy solution at its own data center.

Avaya’s UC and CC cloud solutions are both flexible and scalable, eliminating the need for upfront capital investments. Customers need only pay for what they use, and can scale up easily as their businesses grow. And the solutions’ enterprise-grade feature-sets mean that they are suitable for businesses of any size.

“With businesses increasingly moving to cloud-based solutions, we saw a tremendous opportunity in partnering with Avaya to make its cloud solutions available across a range of deployments – including public and private cloud. This fits in with Batelco’s strategy for the enterprise division, and particularly, for the small and medium enterprises. Batelco aims at providing the sector with practical, flexible and affordable solutions that enables growth in the segment while providing high levels of performance and efficiency through the application of the latest cloud-based solutions.” said Abderrahmane Mounir, General Manager, Enterprise, at Batelco.

Today’s announcement demonstrates further momentum for Avaya’s global cloud strategy, with over 3.6 million cloud seats deployed to date globally.

The announcement is also the latest development in a long partnership between Avaya and Batelco, which is a Gold Partner in Avaya’s Edge channel program. Last year, the two companies completed a number of strategic digital transformation projects with the Kingdom’s private and public sector organizations.

Fadi Hani, Vice President – Middle East, Africa and Turkey, Avaya, said: “With this announcement, we are taking our long-standing partnership with Batelco to new heights, and we’re helping to facilitate cloud migration for businesses in Bahrain. Our goal is to enable local organizations, of any size, to embrace cloud-based UC and CC solutions at the pace and through the path of their choice. Our partnership with Batelco will support this.”

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