Opinion

Vulnerable identities
The concern around data privacy is bigger than your Facebook woes
Don't let your investment in 5G deter you from investing in a better network experience for your current customers
Availability: Why it must be a vital tool for cloud service providers in the Middle East
As it becomes more important to differentiate in the cloud provision market, one of the primary areas a CSP can sell itself is in making assurances about service availability, data protection and backup. In other words, removing the risk of things that let customers down and make the news in the process (as much as possible).
Tell the right stories
The most fundamental advice would be - sell the problems you solve, not the products
Augmented Intelligence and the future of selling
You need to learn about your customer first before you can sell him something of value to him. Modern CRM programs like Salesforce are now graced with the powerful presence of augmented intelligence. This technology lets your salespersons enjoy a streamlined approach to data gathering, verifying, grouping, and analysis.
Giving credit where it’s due
How often do we appreciate each other and learn from experiences to move forward
Understanding VAT registration in the UAE
Not all businesses are liable to register under VAT
Finding value through smart pricing
Telecom operators must integrate pricing and analytics across the value chain
Readying a generation for digital transformation
Huawei’s ICT Skill Competition helps prepare the youth for the future of technology
The trouble with telecoms brands and the keys to brand success
The average NPS for mobile telcos is much lower than that of other sectors