Regulation

GSB project interconnects 66 smart services to streamline customer experience
66 government services provided by 23 local and federal government entities have been interconnected. Utilising these services has passed one million utilisations, reflecting the extent to which the entities have benefited the customers.
Operators and TRA Bahrain work towards a single network in the Kingdom
The 4th National Telecom Plan mandates the move towards the single fixed fibre network supporting the development of a National Broadband Network
TRA UAE gives extra push to mobile coverage with new launch
Coverage Centre launched with provision of a field survey to test, measure, analyse the quality of mobile operator networks in the UAE, and simulate user experience.
TRA UAE launches UX Lab to develop digital presence of govt entities
The lab includes a scientifically proven methodology to ensure global knowledge of the typical behaviour of users when trying to search for information or access to digital services.
TRA UAE reveals the first 5-star customer service centre
The evaluation process focuses on the quality of provided services, the speed of completion of transactions, the manner of dealing with customers by answering inquiries and providing adequate information to all their questions.
du reiterates its commitment to Emirati empowerment
Operator to participate in National Careers Exhibition 2018 in Sharjah
UAE Hackathon opens in Abu Dhabi
Hackathon is first stage in series of events to find solutions from data analytics
New survey reveals workplace requirements of MENA professionals
58% of respondents feel that workplaces should promote flexibility