MTN Group signs up Ericsson for Network Managed Operations in Benin

MTN Group has more than 240 million subscribers across Africa
MTN Gourp, Ericsson, Africa, Network


Africa’s biggest telco, MTN Group, has extended its partnership with Ericsson in the West African nation of Benin to provide managed services, including Network Operations Center, Field Services in Radio, Core and Transmission in its mobile networks.
The new contract represents a key step in the digitalisation of MTN Benin’s networks, making use of intelligent and data driven operations with the power of Artificial Intelligence (AI).

“Network managed operations play a significant role in improving MTN customers’ satisfaction and enhancing customer experience as well as enabling revenue growth and cost efficiency. We expect advanced technologies like AI, automation and analytics to further accelerate operational transformation through this new managed services partnership,” said Stephen Blewett, chief executive officer at MTN Benin.  
The deal represents a key opportunity for Ericsson to consolidate its presence in West Africa with MTN Group having a sizable presence in the region.
“We are strengthening our long-term partnership with MTN Benin and we look forward to leveraging the skills and know-how we have developed by managing networks around the world. We believe this contract will enable MTN to improve its focus on its core business.   Ericsson will facilitate through this contract an even more effective and integrated management of its networks and service delivery,” said Nicolas Blixell, vice president Middle East and Africa at Ericsson.
Ericsson’s AI -based managed services offering is an end-to-end managed services operating model that, through Artificial Intelligence, automation, and the power of data, reimagines network and IT operations, network design and optimisation, and applications development and maintenance.

Editor's Choice

Emerson expands analytics platform for industrial enterprise-level wireless infrastructure management
Plantweb Insight platform adds two new Pervasive Sensing applications that manage wireless networks more efficiently with a singular interface to the enterprise
Digitalisation seen as a competitive advantage by Middle East private businesses
Nearly 80 per cent of private business leaders acknowledge that digitalisation can impact business sustainability
Etisalat introduces Multi-Access Edge Computing architecture delivering best-in-class video streaming performance for 5G networks
MEC architecture achieves performance gains of as much as 90% in video streaming, validating how ultra-low-latency applications will be delivered over 4G and 5G networks

Most popular

Don't Miss a Story