‘Consumerising’ the enterprise service experience
In principle, there is no difference between opening a purchase order and buying a concert ticket online—except that enterprise services are still delivered using decades-old technology and unstructured processes.
Etisalat launches 'Hello Business Hub' for SMBs and start-ups
Industry reports estimate more than 100,000 new businesses to set up shop in the UAE over the next three years. Etisalat aims to capture the majority of new start-ups in the UAE, and forge long-term relationships with new customers coming on board.
ARPUPLUS eyes market expansion and higher investments in 2018
The year 2018 marks the 15th anniversary for the company; it has grown from a mobile content provider in 2003 based in Cairo to 500-million strong users across the region.
New livestreaming service LINE LIVE launches in MENA
LINE to team up with Kharabeesh to launch a creator incubation programme
Zain Bahrain hosts Customer Interaction Day
Self-service represents more than 80% of all customer interactions with Zain Bahrain
Huawei enters into new partnership to promote global roll-out of Huawei Pay
Issuers outside mainland China can launch Huawei Pay once connected to the UnionPay Platform
Etisalat subsidiary E-Vision enters into content deal with STARZ PLAY
Etisalat customers can access their favorite TV shows and movies on STARZ PLAY
Umniah chooses Secucloud  to offer a centralised security service
Service gives users simple and efficient protection against smartphone malware