The UAE will be the first overseas market to introduce Huawei Care

Extra protection and longer-term services for your Huawei smartphones.
Huawei's extended warranty coverage
Huawei's extended warranty coverage

Share

With its introduction in the UAE, it becomes the first overseas country outside of mainland China to receive Huawei Care, the company's advanced smartphone services. Huawei's aims at providing the best quality services to customers and with the introduction of Huawei Care in the UAE, the company reiterates its focus.

In the UAE, Huawei Care will enable customers to purchase two services. The Huawei Care (Extended Warranty) will extend the original manufacture warranty from one year to two years whereas Huawei Care (Screen Damage Warranty) will enable users to claim free screen repair or replacement on their smartphones, one year from the date of purchase.

David Wang, the UAE's country manager at Huawei CBG said “When customers purchase a Huawei product, they are acquiring an innovation-packed device with premium design, craftsmanship and intelligent technology. It is only natural they will seek to protect it from unforeseen accidents. We are happy to introduce Huawei Care in the UAE as the first overseas country, and this reflects our commitment to Huawei ongoing efforts to create a new level of customer service capability in the UAE, one that sees Huawei customers can access extended after sales care service as part of their Huawei product experience. Moreover, it enunciates our alignment with the UAE government agenda in terms of elevating customer satisfaction across different industries including smartphones.”

Consumers will be able to purchase Huawei Care for their mobile phones from Huawei stores, service centers and its e-commerce platform starting in August. As a warranty service provided by the vendor, the availability of original spare parts, high standards and reliable service quality is an advantage.

Webinar #2 | Register to attend - Intergenerational signalling consolidation for the 5G era

Join CommsMEA, Deutsche Telekom and NetNumber as they explore opportunities for intergenerational signalling consolidation for the 5G era. The webinar is free but can only be accessed by registering below in advance.

Editor's Choice

Emerson expands analytics platform for industrial enterprise-level wireless infrastructure management
Plantweb Insight platform adds two new Pervasive Sensing applications that manage wireless networks more efficiently with a singular interface to the enterprise
Digitalisation seen as a competitive advantage by Middle East private businesses
Nearly 80 per cent of private business leaders acknowledge that digitalisation can impact business sustainability
Etisalat introduces Multi-Access Edge Computing architecture delivering best-in-class video streaming performance for 5G networks
MEC architecture achieves performance gains of as much as 90% in video streaming, validating how ultra-low-latency applications will be delivered over 4G and 5G networks

Most popular

Don't Miss a Story