Avaya

Bahrain Ministry of Foreign Affairs implements digital transformation project with Avaya and Batelco
Project aimed at ensuring the safety and happiness of citizens around the world, new technologies designed to enhance collaboration and productivity of ministry offices while lowering operational costs
Avaya and Arowana consulting join forces to transform customer experience
Arowana Consulting will become Avaya partner; two companies will deliver solutions targeted at hospitality, healthcare and retail sectors
Avaya and Afiniti partner to bring AI to the contact centre
Afiniti Enterprise Behavioral Pairing will help improve enterprise customer experience and contact centre performance
Intraconsult Telecom partners with Avaya to enhance communications offerings
Specialising in multi-service platforms for communication solutions, Intraconsult Telecom will deliver Avaya solutions for key industry verticals, including hospitality, government, and oil and gas, as well as targeting the SMB sector.
Avaya acquires Spoken Communications paving a clear path for cloud migration
Avaya and Spoken to deliver a compelling cloud-native CCaaS portfolio
CASE STUDY: Telecom Serbia transforms customer experience with Avaya
Operator doubles its attainment of SLAs on mobile services with almost zero abandoned calls