Oman telecoms

Ooredoo Oman revamps customer service with Digital Champions
Upon joining, the new Champions will be trained on the necessary communications skills to handle clients on social media and chat. The new direction in its customer care is part of Ooredoo’s efforts to transform Oman’s digital landscape.
Nawras launches new network operations centre
NOC includes latest monitoring tech and replaces previous centre in Ghubra
Nawras posts profit decline of 22% in H1
Investment in network and lower EBITDA erodes H1 profits
Nawras sees profits decline 21% in Q1
Telco attributes dip in profit to cost of network modernisation
Omantel's profits up 4.1% in 2012
Soaring demand for broadband buoys Omantel's 2012 results