Ericsson has announced at MWC 2018 a company-wide approach to centrally position machine intelligence across its entire organisation and customer operations. This includes the introduction of artificial intelligence (AI) technologies that will enable networks to self-optimise, improve efficiency, and deliver optimal user experiences.
According to Ericsson, by implementing AI technologies, Ericsson halves the handover time between cells – resulting in fewer dropped calls and shorter configuration and maintenance time for service providers. Similarly, machine learning algorithms can predict traffic patterns and dynamically put cells into dormant mode without impacting user experience – achieving energy efficiency of up to 10 percent
Moreover, by applying machine intelligence to prevent future malfunctions, Ericsson will provide actionable recommendations to the Network Operation Centre personnel thus reducing dispatches of services technicians by up to 30 percent.
Erik Ekudden, CTO, Ericsson, said: “With automation and domain specific AI, the intelligence built into the network platform provides superior performance while optimising use of scarce radio network resources. We are developing Machine Intelligence solutions across our product portfolio and services to provide the highest performance and most intuitive and easy to use network operations for our customers.”