Opinion

Why Identity Verification matters for mobile operators
How can mobile network operators really verify their subscribers’ identities and prevent identity fraud?
Despite being started just a decade ago, the app economy is booming and is changing the way customers interact with the world and is only set to grow faster, and faster.
Deception technologies, AI and Robo Hunters to  displace legacy cybersecurity solutions
IoT is rapidly expanding the attack surface of the digital enterprise and exposing it to enhanced risk levels not seen before. Deception technologies, artificial intelligence, Robo-hunters, are solutions for tomorrow's enterprise, Mechelle Buys Du Plessis, MD – UAE, Dimension Data.
Availability: Why it must be a vital tool for cloud service providers in the Middle East
As it becomes more important to differentiate in the cloud provision market, one of the primary areas a CSP can sell itself is in making assurances about service availability, data protection and backup. In other words, removing the risk of things that let customers down and make the news in the process (as much as possible).
Taking the brakes off Internet of Things
MNOs are now willing to forgo being the main service contractor and provider. Instead, they’re choosing to partner with IoT platform providers and third party system integrators, to realise their own IoT strategies.
#MWC2018: Spotlight shines on 5G, IoT and AR
Hard to predict what will ‘turn around the fate’ of telecom operators, but there is potential for those who can play the role of enabling platform for new digital services and players, as well as for new features and capabilities across traditional industries, says Luis Cirne, partner, communications, media and technology (CMT) practice at Oliver Wyman
Augmented Intelligence and the future of selling
You need to learn about your customer first before you can sell him something of value to him. Modern CRM programs like Salesforce are now graced with the powerful presence of augmented intelligence. This technology lets your salespersons enjoy a streamlined approach to data gathering, verifying, grouping, and analysis.
‘Consumerising’ the enterprise service experience
In principle, there is no difference between opening a purchase order and buying a concert ticket online—except that enterprise services are still delivered using decades-old technology and unstructured processes.
HetNets: paving the way for “ultraband” age
Over time, telecom operators will provide consumers with a “universal connectivity” service (to rule them all), incorporating Wi-Fi and mobile broadband as a single resource, in an “always best connected” mode, leading to an ultraband connectivity service.
Time to rethink security metrics
Organisations need to consider new metrics for security operations